It's just like regular online shopping - browse the store, add your selections to your cart, and check out!  

Be sure to check the right size/color/logo was selected and that it's your information input - especially if you use a computer others use at the office as well.

You can pay for items with points - which you earn from attending meetings, trainings, celebrating your birthday and D1 work anniversary, and more.  You can check your points here.

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You can also pay for items via credit/debit card after submitting your purchase.  10 points = $1.

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Finally, you can also pay via a combination of points and cash - so if you have 50 points but want an item for 100 points, you can use your 50 points like a coupon and pay the remaining 50 point balance of $5.

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Payment is not automatically collected online - points are manually deducted when your order is processed and submitted to our vendors.

If you would like to pay by credit card, please email Stacy after checking out to receive an online link to pay via Square.

Yes - we ask that if you are leaving the organization, you give us a minimum of 4 weeks to fulfill your order.  If you submit your order with less notice, we reserve the right to cancel your order.  Points have no cash value and are non-transferrable.

Absolutely!  Most items are available to be personalized with your office's logo.  Occasionally some items are pre-printed and are not available outside of the D1 logo.  Please look at the details of your item for personalization option

Almost every item we carry is custom made for you when you order it.  In order to get you the best price, customized items are purchased as one group order approximately twice a month.  This means it may take 4-6 weeks for your item to arrive depending on production times.  Please reach out if you have any concerns about delivery time.

Oh no!  While we want everyone to be happy with their purchase, if you order an item with your office's logo on it we cannot exchange or refund it.  This is because your items are custom ordered just for you and typically the only team members who want an item with your office's logo on it are the ones at your office.  If this happens, we encourage you to ask around if anyone at the office would like to purchase it from you.  If they agree, we can swap point deductions.

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The exception to the above is if your item is defective, damaged, or otherwise not what you ordered.  We do our best to quality control but sometimes we don't catch if there is an issue with your purchase.  If this occurs, please reach out to Stacy.

Some products are embroidered and others are imprinted directly to garment, based on the recommendation of the vendor.  Please note - one of our vendors has a limited amount of thread colors.  As a result, some logos may be imprinted in all one color or a similar but not quite matching shade of blue or green (typically if your logo has a mint/teal shade).  If you have any questions or concerns about how your logo is being put on your product, please reach out before making your purchase.  

The D1 Store is not only a one stop shop, but it's a one woman shop - please reach out to Stacy directly as she is the one person handling the store.   Also - we are always looking to update and expand the store, so if you have any questions or ideas for new items please reach out!  This store is YOUR store, so we want to offer what you want in a company store.